Last updated: 2025
Introduction
Astute Consultancy Group Pty Ltd (ABN 80 703 072 888) is committed to protecting the privacy of the personal information we collect and hold. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What Personal Information We Collect
We may collect personal information that is reasonably necessary for our business and consulting activities, including:
- Your name, position title and organisation;
- Email address and other contact details you provide to us;
- Details of your business needs and the nature of enquiries you make;
- Information you provide when requesting a quote or engaging our services;
- Communications between you and us, including email correspondence.
We do not knowingly collect sensitive information (such as health, racial or political information) unless it is directly relevant to a service we provide and you have consented to its collection.
How We Collect Personal Information
We collect personal information directly from you when you contact us via email, submit an enquiry through our website, request a quote, or engage our services. We may also collect information from publicly available sources or third parties where you have consented or it is reasonable to do so.
Why We Collect and Use Your Information
We use your personal information to:
- Respond to your enquiries and provide requested quotations;
- Deliver professional business and consulting services;
- Manage our business relationship with you, including invoicing and records;
- Comply with our legal and regulatory obligations, including taxation and ABN-related requirements;
- Improve our services and website.
Disclosure of Personal Information
We do not sell or rent your personal information. We may disclose your information only where:
- Required or authorised by Australian law;
- Necessary for our professional advisers, such as accountants or auditors, who are bound by confidentiality obligations;
- Reasonably necessary in connection with the services you have engaged us to provide.
We generally do not disclose personal information to overseas recipients. Where this becomes necessary, we will take reasonable steps to ensure the recipient handles it in accordance with the APPs.
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access or modification. Our safeguards include password-protected systems, restricted access to records, and secure disposal or de-identification of information when it is no longer required.
Access and Correction
You may request access to the personal information we hold about you, or request corrections to inaccurate, out-of-date or incomplete information. Please contact us at ceo@astuteconsultancygroup.online. We will respond within a reasonable timeframe and may ask you to verify your identity before processing your request.
Website Data and Cookies
Our website may use basic cookies and analytics tools to understand how visitors use the site. This information is anonymised and used solely to improve website performance. You may adjust your browser settings to refuse cookies, though some features of the site may not function as intended.
Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us at ceo@astuteconsultancygroup.online. We will investigate your complaint promptly and respond in writing. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be published on this page. Continued engagement with us after any changes constitutes acceptance of the updated policy.
Contact Us
For any privacy-related questions or requests, please contact:
Astute Consultancy Group Pty Ltd
ABN 80 703 072 888
Melbourne VIC
Email: ceo@astuteconsultancygroup.online